Refund Policy
A legal disclaimer
Effective Date:
Website:
Business Name:
We appreciate your interest in our digital products and your trust in our business. Please read our Refund Policy carefully before making a purchase.
1. Digital Product Nature
All products sold on our website are digital downloads, available immediately after purchase. Due to non-tangible, irrevocable nature of digital goods, we do not offer refunds or exchanges once a product has been accessed or downloaded.
By completing your purchase, you agree to these terms and acknowledge that all sales are final.
2. Exception to the Policy
Refunds may be considered only under the following exceptional circumstances:
You were charged multiple times for the same product due to a technical issue
The file is corrupt or incomplete, and our support team is unable to provide a working version within a reasonable time.
You made a purchase but did not receive download access and our support was unable to resolve the issue.
All refund requests must be made within 7 days of the original purchase date and must include proof of purchase and a detailed explanation of the issue.
3. No Refunds for Buyer's Remorse
We do not offer refunds if:
-
You change your mind after purchasing
-
You thought the product would be different from what was described
-
You do not have the technical knowledge to use the product
-
You can no longer access the download link due to expiration (as outline in the product terms).
Please review product descriptions and licensing terms carefully before purchasing.
4. Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us with your order details. Verified duplicate transactions will be refunded.
5. Contacting Us
If you believe you qualify for a refund under the exceptions listed above, contact our support team:
Email:
Response Time: 1-2 business days
Include the following in your message:
-
Full name and email used for purchase
-
Order number or receipt
-
Description of the issue and any relevant screenshots
6. Dispute Resolution
If you initiate a chargeback or payment dispute without first contact us, your access to purchased products may be revoked, and you may be permanently banned from future purchases.
We encourage customers to reach out to us directly so we can resolve the issue amicably and professionally.
7. Changes to This Policy
We reserve the rights to update or modify this Refund Policy at any time. Updates will be posted on this page with the new effective date.